Privacy Policy – JJ Tech Innovations LLC (United States)
JJ Tech Innovations LLC and its partners value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your data.
This Privacy Policy applies specifically to the following users:
• Customers:
Individuals who request services for their homes or properties.
• Partners (Service Providers):
Individuals who accept service requests and provide services to Customers.
• Property Owners:
Users who request services on behalf of their tenants or for non-primary residences. They may also be considered customers.
Information We Collect
We collect various types of personal and usage information, including:
• Personal Information:
Name, address, date of birth, age, city/state of residence, phone number, email address, and payment details (such as credit/debit card or banking information). We may also collect publicly available records and, where necessary, background check information including criminal history.
• Service-Related Information:
Details of service requests, property address, and customer preferences.
• Technical Information:
Device data, internet connection details, IP address, browser type, and usage activity.
• Account Information:
When you create an account to request or provide services, we collect user details including your username, password, profile photo, preferences, and account settings.
• Document and Identity Verification Information:
Government-issued IDs (e.g., driver’s license, passport), uploaded photographs, and verification documents for identity validation purposes.
How We Use Your Information
We use your information to:
- Enhance safety and trust between customers and service providers.
- Provide customer support.
- Deliver and manage our services.
- Process payments and manage billing.
- Communicate with you about your account, appointments, and service updates.
- Improve our platform and personalize your user experience.
- Comply with applicable U.S. laws and regulations.
- Support marketing and promotional campaigns where appropriate and permitted.
Information Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, misuse, and alteration. However, no internet transmission is ever completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Consent & Minimum Age
You must be at least 18 years old to use our platform. By using our services, you confirm that you meet the minimum age requirement. If we discover that we have collected personal information from someone under 18 without parental consent, we will promptly delete it.
Information Sharing
We do not sell your personal information. However, we may share limited data in the following cases:
- With service providers that assist us in operating the platform (e.g., payment processors, accounting software).
- As required by law, regulation, subpoena, or legal process.
- With other users for operational purposes (e.g., your name, location, profile photo, and service address may be visible to the service provider or customer you’re working with).
- With emergency services in the case of accidents or safety concerns, including sharing your service address.
- With company affiliates or subsidiaries when necessary to provide support, process payments, or fulfill services on behalf of JJ Tech Innovations LLC.
Data Retention
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Inactive account data will be deleted after a retention period set by the company unless longer retention is required by U.S. law.
Security Breach Notification
In the event of a data breach that compromises your personal information, we will notify you within the time frame required by applicable U.S. laws (e.g., within 72 hours where required under state law).
Your Rights
Depending on your state (e.g., California), you may have the right to:
- Access your personal data.
- Request corrections to inaccurate information.
- Request deletion of your personal data (with exceptions for legal or operational needs).
- Object to certain data uses, including direct marketing.
You can exercise these rights by contacting us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via our website or through direct communication.
Contact Information
If you have questions about this Privacy Policy or how we manage your personal information, you may contact us at:
- Email: info@jjtechinnovations.com
- Phone: +1 (571) 209 – 7920
- Address: Jacksonville, Florida, USA
By using our services, you agree to the terms of this Privacy Policy.
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